The JEM Plumbing, Inc. Team

At JEM Plumbing, Inc. we put a high emphasis on training, continually educating and staying on top of current products to take our work to that next level. We take pride in our work and craftmanship of the Plumbing trade. Striving to put our customers first, we try to do the utmost to be there for you, in whatever your Plumbing situation might be.

Heather Mantel: Vice President/Office Manager

Heather is Vice President & Office Manager at JEM Plumbing, Inc. and has worked alongside husband Jeremy, since the beginning and launch of JEM in 2013. Heather’s first joy is spending time with her husband and boys. She loves camping & boating with the Family as well as sharing the stage with her sisters playing their own brand of Celtic Folk Rock Music. She is an avid musician and loves to sing, play her (sparkly) drum set, Bodhran, Piano or Violin. Heather loves meeting new people, and enjoys talking with customers, getting to know Supply Reps, fellow entrepreneurs and being a part of BNI and the Akron/Canton PHCC (Plumbing, Heating Cooling Contractors, Association).

Kortni: Office Administrator

Kortni has been a part of the JEM Office & Shop daily operations since Highschool and is JEM’s longest running Employee. She is also a fulltime student at NEOMED, completing her Pharmacy degree. Kortni enjoys being a part of the “out of the ordinary” jobs that come up and is always game to lend a hand, helping out wherever, whenever it’s needed. She is engaged to Aaron with a Fall Wedding in the works. On the weekends, Kortni enjoys hanging out with friends and family.

Ransom Justice: Project Technician/Equipment Operator

Ransom enjoys running and operating equipment at JEM and the constant variety of work to be done in the Plumbing Trade. In his spare time he enjoys four wheeling with his brothers, his cows, chickens and mini-farm. He commutes from the Ashland countryside where he lives with his wife Shelby and their three adorable little kids.

Ryan Kennedy: Service Technician

Always being nimble and a knack with working with his hands, Ryan comes to the Plumbing Trade from the Food Industry. He enjoys all the different jobs he experiences at JEM and expanding his increasing knowledge of the Plumbing Trade. Ryan provides a great customer experience educating and working towards resolving Plumbing concerns for our Residential & Commercial customers with their day to day needs. He and his wife Aubreyelen live in the Akron Area. His Hobbies include reading, writing, hiking and sports. He likes to keep active physically and mentally, which also might include joining his break-dance team from time to time.

Shaun McMangial: Technician Assistant/Equipment Operator Apprentice

Shaun enjoys the excavation and equipment side of the JEM Plumbing work. He is actively digging into learning the Plumbing Trade and enjoys the constant variety of the different types of Plumbing work we do.

Steve Walker: Lead Plumber/Licensed Backflow Technician

Steve started his Plumbing career as a teenager working for his Uncle and has been expanding his knowledge of the Plumbing Trade ever since. Bringing over 22+ years of Plumbing experience to the JEM Team, he heads up different Commercial Projects and takes part in training the next generation of Plumbers. An avid outdoorsman, when not Plumbing, you will find him out hunting, or on the water fishing with his daughters. He lives local with his wife Michelle and their three adorable, blonde, blue eyed little girls.

Joe Wulff: Service Technician

On the Service side of the Company, Joe is part of the JEM Service Technicians. With an ever-upbeat optimism in approaching your Plumbing Concerns, he enjoys problem solving and working though different Plumbing scenarios to resolve the issue. He is a graduate of Jackson High, enjoyed Marching Band and a longtime Boy Scout, now Eagle Scout. He lives in Jackson Twp with his Family.

Angie Moriarty: Operations Manager/Scheduling

Angie handles Scheduling Jobs, sending the right Tech out to your place, staying on top of the ever- changing product prices, JEM Inventory and getting your Plumbing questions answered. Coming out of 15yrs of Management in the Food Industry, she is excited to have weekends again, to go vanning all over with her Husband Brian and their Van Club, the “Low life Truckers”. Angie, Brian, and their son Ryker live in Louisville.

Ashley Conklin: Customer Service Representative/Dispatch

No longer Heather or Angie, Ashley is now usually your 1 st point of contact when you give JEM a ring, text or stop in. She has been taking on the phone and dispatch scheduling of our Service Technicians as well as ever expanding office duties. Former Mixologist, she is enjoying the change of pace to working days and the computer instead of a glass. She enjoys getting her weekends back to spend more time at their Leesville Lake Cabin with Joey and daughter Kaylee. She loves being in the great outdoors swimming, fishing and off-roading in the Jeep! She resides in Alliance with Joey & Kaylee.

Robin Shrader: Project Technician

Robin brings a wide range of experience to the JEM Team. A background as a Mastercraft in the Steel Mill Industry to a Licensed RN, with much in between, he likes the day-to-day variety of JEM. Most days at JEM you will find him on the Larger Commercial Projects and involved with working alongside the Apprentice's bringing them along in Training. He is a local New Franklin resident with his wife Sylvia and kids.

Ryker Moriarty: Laborer/Plumber Apprentice

Ryker graduated from Massillon High School where he completed their Construction Trade Program. He was eager to start at JEM Plumbing, Inc working primarily with our Excavation Team and began the process of learning the Plumbing Trade. With his free time, he enjoys modifying his Trucks and 4- wheelers. He loves going to car shows and currently lives in Massillon.

Mark Bagley: Utilities Manager

Born in Canton and a lifetime resident of the Stark County area, Mark retired after 12 years with Stark County Engineer and 18 years at Canton Water Works. He specialized in repair/replacement and installation of water services as well as main lines ranging from 3/4 inch up to 42 inches. He currently heads up the Excavating division of JEM with our installation and/or repair of water, sanitary, gas & downspout lines outside your home or business. Married for over 40 years to high school sweetheart, his wife Christine, they have two grown children. Mark enjoys diverse hobbies which involve writing (one book published), woodworking, home renovation (with wife Christine alongside, they built their current home), spending time outdoors hiking and trail bike riding.

Will Collins: Project Technician

Local Green resident, Will comes to JEM from 10+ years as a Technician in the Cable world and has jumped into the hands-on Trade of Plumbing. In his free time, he loves spending time with his wife Cynthia and their sweet little boy and girl.

Mark Kimble: Service/Drain Technician

A local, Mark was born and raised in Canton, OH and is JEM’s main Drain Technician, handling all types of drains and back up situations, for both our Residential and Commercial customers. Mark comes to JEM with 24+ years’ experience in the Plumbing Industry with Drains being his particular area of expertise. Mark and his wife Chelsea make their home in Canton, raising their kids. In his free time he enjoys golfing, spending time with his kids and taking his dogs out on trails.