Meet the JEM Plumbing, Inc Team

At JEM Plumbing, Inc. we put a high emphasis on training, continually educating and staying on top of current products to take our work to that next level. We take pride in our work and craftmanship of the Plumbing trade. Striving to put our customers first, we try to do the utmost to be there for you, in whatever your Plumbing situation might be.

Heather Mantel: Owner/Vice President

Heather is Vice President at JEM Plumbing, Inc. and has worked alongside husband Jeremy, since the beginning and launch of JEM in 2013. Heather's first joy is spending time with her husband and boys. She loves camping & boating with the Family as well as sharing the stage with her sisters playing their own brand of Celtic Folk Rock Music. She is an avid musician and loves to sing, play her (sparkly) drum set, Bodhran, Piano or Violin. Heather loves meeting new people, and enjoys talking with customers, getting to know Supply Reps, fellow entrepreneurs and being a part of BNI and the Akron/Canton PHCC (Plumbing, Heating Cooling Contractors, Association).

Chad Betz: General Manager

Chad made the shift from the corporate world to pursue a more hands-on career in plumbing, bringing with him valuable experience from a background in management within the food supply industry. He spent time in the field learning the JEM way—how we care for our customers and perform our craft at the highest level. Chad enjoyed the tangible, rewarding work of boots on the ground, in the field, working directly with customers and on teams before stepping into his role as General Manager. He believes that to lead well, you must understand what your team experiences every day. That philosophy continues to shape his leadership style: grounded, respectful, and driven by high expectations of skill and service. Chad lives in Uniontown with his wife, Kristin and two boys, and in his free time enjoys working on his muscle cars, riding motorcycles, and cheering on his sons at Lake High School's sports and school events.

Ransom Justice: Lead Plumber, Commercial Projects/Equipment Operator

Ransom enjoys running and operating equipment at JEM and the constant variety of work to be done in the Plumbing Trade. In his spare time he enjoys four wheeling with his brothers, his cows, chickens and mini-farm. He commutes from the Ashland countryside where he lives with his wife Shelby and their three adorable little kids.

Angie Moriarty: Items & Billing Coordinator

Still helping with Scheduling and getting your Plumbing questions to the right person for answers, Angie has moved into handling Warehouse billing, large job Invoicing and staying on top of the ever- changing product prices. Coming out of 15yrs of Management in the Food Industry, she is excited to have weekends again, to go vanning all over with her Husband Brian and their Van Club, the “Low life Truckers”. Angie & Brian are local to Louisville.

Ashley Blackmer: Permit & Project Coordinator

Ashley started in the Plumbing Trade at JEM taking calls, dispatching Technicians as well as ever expanding office duties. She has moved into our Large Project Coordinator and oversees Permits & Bonds. Former Mixologist, she enjoys the change of pace to working days and the computer instead of a glass. Weekends will find her spending time at their Leesville Lake Cabin with Joey and daughter Kaylee. She loves being in the great outdoors swimming, fishing and off-roading in the Jeep!

Natalie Esber: Customer Service/Dispatcher

Natalie Esber is JEM's dedicated Customer Service and Dispatcher, bringing 18 years of customer service experience from her time at Rite Aid. Based in Louisville, Natalie loves spending time with Matt, and their two daughters, cheering them on in softball and swimming. She's also enjoying new adventures now that weekends are hers to explore. When life allows, she loves unwinding with a good book. Natalie is here to make sure your experience with JEM is as smooth and enjoyable as possible!

Steve Walker: Lead Plumber, Commercial Projects / Licensed Backflow Tech

Steve started his Plumbing career as a teenager working for his Uncle and has been expanding his knowledge of the Plumbing Trade ever since. Bringing over 22+ years of Plumbing experience to the JEM Team, he heads up different Commercial Projects and takes part in training the next generation of Plumbers. An avid outdoorsman, when not Plumbing, you will find him out hunting, or on the water fishing with his daughters. He lives local with his wife Michelle and their three adorable, blonde, blue eyed little girls.

Thomas Lose: Lead Plumber, Commercial Projects

Thomas has been working in plumbing trade for the past 18yrs+, building a wide range of experience across the country—from Colorado to Florida. Now part of the JEM Plumbing team, he's glad to be serving customers closer to home. Thomas and his wife, Stefanie, live in Mogadore where they enjoy raising their four kids, tending to their garden, and caring for backyard chickens. With a strong work ethic and a passion for the Plumbing trade, Thomas takes pride in doing quality work for every plumbing project he tackles. His motto is: "Anyone can do it as good as me, but no one will do it better".

Jake Wagner: Commercial / Residential Technician, Operator

With many years of hands-on experience in the trades, Jake brings a high level of skill, professionalism, and versatility to every job he takes on. He has a solid background in operating heavy equipment, plumbing, and welding and serves as a swing support technician for both the Service and Commercial Teams at JEM Plumbing. Jake got his start as a teenager helping in his grandpa's handyman business and has been mastering a wide range of trades ever since. He thrives on the variety each day brings and takes pride in being able to jump into any task with confidence and competence. A Uniontown local, Jake also enjoys spending his free time with his two adorable little nieces.

Shaun McManigal: Commercial Technician/Equipment Operator

Shaun has been a part of the JEM Plumbing team for over six years and has grown into a trusted Technician who regularly takes on a lead role out in the field. He especially enjoys the excavation and equipment side of our work and brings a strong hands-on approach to every job. Shaun is continually digging deeper into learning the plumbing trade and appreciates the constant variety of projects JEM Plumbing handles. His experience, work ethic, and willingness to step up make him a valuable part of the team and someone customers can count on.

Joe Wulff: Service Technician / Licensed Backflow Tech

On the Service side of the Company, Joe is part of the JEM Service Technicians. With an ever-upbeat optimism in approaching your Plumbing Concerns, he enjoys problem solving and working though different Plumbing scenarios to resolve the issue. He is a graduate of Jackson High, enjoyed Marching Band and a longtime Boy Scout, now Eagle Scout. He lives in Jackson Twp with his Family.

Tim Morrison: Technician

Local, from Canal Fulton Tim is continuing to hone his craft of the Plumbing Trade. He is currently working his way through the PHCC Academy Plumbing Apprenticeship Program while working in both the Service and Commercial divisions of JEM. He enjoys the outdoors golfing, boating, water sports with Family and his sweet black Lab puppy, Bowden.

Carson Earliwine: Service Technician

Carson is a proud Uniontown local who enjoys serving his community through his work in the plumbing trade. As a Service Technician at JEM Plumbing, he focuses on delivering dependable, high-quality solutions to every customer he helps. Carson takes pride in being part of a trusted team and is committed to making sure each job is done right the first time. Outside of work, he enjoys playing guitar, going to concerts, and spending time with his dogs.

Kevin Baker: Service Technician

With over 13 years of experience in the plumbing industry, Kevin brings steady expertise and a customer-first mindset to every service call. Originally from the Cleveland area, he's proud to be part of the JEM Plumbing team, where honest work and skilled craftsmanship go hand in hand. Kevin takes pride in doing what's right for each customer—no high-pressure sales, just straightforward solutions that are best for the home and the people in it. He values being part of a supportive team and enjoys helping customers feel confident and cared for. Outside of work, Kevin is a proud dad to two beautiful girls who keep him on his toes and remind him what it's all about.

Matthias Mantel: Drain Technician

Matthias brings a strong foundation in water systems from growing up in his family's water Treatment business. With hands-on experience in water wells, and water treatment equipment, he has a well-rounded understanding of how systems work from the ground up. Now serving as a Drain Technician at JEM Plumbing, Matthias is proud to put his background to work. On any mostly OK Ohio day, you will find him riding his riding and enjoying his motorcycle.

Brandon Pumneo: Plumber Apprentice

Brandon comes from Navarre and is primarily in the Commercial work of Car washes and new Construction projects, learning the Plumbing trade from the ground up.

Josh Yarnell: Plumbing Apprentice

Josh grew up lending a hand in his father's construction business, which sparked his interest in hands-on work. A Louisville High School and Mount Union University graduate, he holds a degree in History and Political Science with a minor in Legal Studies. Native to rural Alliance, Josh enjoys the variety the plumbing trade offers—from digging & piping in waterline ditches to assisting with residential tankless installations. As a Plumbing Apprentice at JEM Plumbing, he's enthusiastic about learning the craft and being part of a hardworking team. With any free time, enjoys working on his older pickup and talking History!

Nathaniel Porter: Plumbing Apprentice

Nathaniel is a local to Akron, Ohio, and comes to JEM Plumbing with a strong foundation in hands-on work. He grew up helping with his family's rental property business, gaining broad handyman experience in everything from repairs to renovations. With a “jack of all trades” background, Nathaniel is now focused on sharpening his skills in plumbing and pursuing it as a dedicated profession. He enjoys the variety of work the trade offers and brings a thoughtful, hardworking approach to the team. Outside of work, Nathaniel enjoys spending time outdoors and engaging in a good theological discussion.

Corinth Mantel: Plumbing Apprentice

Corinth is the start of second-generation in JEM and the oldest of Jeremy & Heather's five Mantel boys. He's spending his summers working alongside the JEM Plumbing team, learning the trade from the ground up. Corinth enjoys being part of the family business and takes pride in earning his place through hard work. He especially likes the variety each day brings and enjoys riding along with different crews, with Service being his favorite for the chance to interact with customers and solve problems firsthand. In his free time, Corinth plays guitar, Acoustic or his Electric and coordinates airsoft battles in the woods with his brothers and buddies.

Corban Mantel: Plumbing Apprentice

Corban is also second-generation JEM and the second oldest of the five Mantel boys. He spends his summers working on the different Teams, learning the plumbing trade from the ground up. Corban enjoys being part of the Commercial Crews on large-scale projects, working alongside and learning from the JEM Commercial Leads, learning the ins and outs of undergrounds and plumbing roughs. Outside of work, Corban enjoys playing the drums and joining in brotherly airsoft battles in the woods with his buddies.